Privacy Policy

Welcome to FinTurk! We are dedicated to safeguarding your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines in detail how we collect, use, disclose, and safeguard your information when you use our Software as a Service (SAAS) fintech platform ("Service").

By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this Privacy Policy, please refrain from using our Service.

1. Introduction

1.1. Scope: This Privacy Policy applies to all users of our Service, including visitors to our website, registered users, and subscribers.

1.2. Definitions:

  • "Personal Information" refers to any information that identifies or can be used to identify an individual, directly or indirectly.
  • "Service" refers to our SAAS fintech platform provided by FinTurk, Inc.
  • "We," "us," and "our" refer to FinTurk, Inc.

2. Information We Collect

2.1. Personal Information: When you sign up for our Service, we may collect the following types of personal information:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Payment information

2.2. Usage Information: We may collect information about how you use our Service, including:

  • Interactions with the platform
  • IP address
  • Device information
  • Browser type
  • Operating system

2.3. Financial Information: In order to provide our financial services, we may collect information related to your client data, including:

  • Account balances
  • Account numbers
  • Client personally identifiable information (PII)
  • Other financial data

2.4. Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your experience on our platform and collect information about your browsing behavior.

2.5. Additional Information: We may also collect other information that you voluntarily provide to us, such as feedback, survey responses, and preferences.

3. How We Use Your Information

3.1. Provide and Improve Our Service: We use your information to provide, maintain, and improve our Service. This includes:

  • Personalizing your experience
  • Troubleshooting technical issues
  • Conducting data analysis and research

3.2. Communications: We may use your contact information to send you important updates, newsletters, promotional materials, and other communications related to our Service.

3.3. Customer Support: We may use your information to respond to your inquiries, provide customer support, and address technical issues.

3.4. Security: We use your information to detect, prevent, and address fraud, security breaches, and other illegal activities.

3.5. Marketing: With your consent, we may use your information to send you marketing communications about our products and services, or those of third parties, that we believe may be of interest to you.

4. How We Share Your Information

4.1. Third-Party Service Providers: We may share your information with third-party service providers who help us operate our platform, process payments, provide customer support, and perform other business functions.

4.2. Legal Compliance: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations.

4.3. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity.

4.4. With Your Consent: We may share your information with third parties for other purposes with your consent.

5. Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Your Rights

6.1. Access and Correction: You have the right to access and correct inaccuracies in your personal information.

6.2. Data Portability: You have the right to receive a copy of your personal information in a structured, machine-readable format.

6.3. Withdraw Consent: You have the right to withdraw your consent to the processing of your personal information at any time.

6.4. Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.

6.5. Opt-Out: You have the right to opt out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us directly.

7. Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Outside of routine data collection in the course of normal business and for the purpose of providing information regarding an advisor's clients to the advisor, we may, from time to time, inadvertently collect data regarding the financial accounts, balances, and other information related to children under the age of 18. This software is not meant for use for children under the age of 18.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@finturk.io.

By using our Service, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Additional Information

To further ensure transparency and provide comprehensive information, we've included the following additional sections:

11. Information Sharing Practices

11.1. Affiliated Companies: We may share your information with our affiliated companies for business purposes, including providing services to you, improving our products and services, and conducting marketing activities.

11.2. Aggregate Information: We may share aggregated and anonymized information with third parties for various purposes, including research, analysis, and marketing.

11.3. Social Media Features: Our Service may include social media features, such as the Facebook Like button. These features may collect your IP address and other information and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy policy of the company providing them.

12. International Data Transfers

If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our servers are located. By using our Service, you consent to the transfer of your information to these countries.

13. Data Protection Rights for California Residents

If you are a resident of California, you may have additional rights regarding the collection and use of your personal information. Please refer to our California Privacy Notice for more information.

14. Third-Party Links

Our Service may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

15. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles.

16. Data Breach Notification

In the event of a data breach that may compromise the security of your personal information, we will notify you and the relevant authorities as required by law.

Conclusion

Thank you for taking the time to review our Privacy Policy. We are committed to protecting your privacy and providing you with a secure and transparent experience when using our Service. If you have any questions or concerns about this Privacy Policy or our privacy practices, please do not hesitate to contact us.

By using our Service, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.